New user Not able to track I730

Discussions about AccuTracking software and web tracking.
Post Reply
kennys
New member
Posts: 5
Joined: Fri Feb 10, 2006 2:51 pm

New user Not able to track I730

Post by kennys »

I purchased a i730 from Nextel about a month ago. I tried Mobil locator but it was not very accurate. So I downloaded the accutracking software using the mobile manager and signed up for the unlimited data pass about two weeks ago. The accutracking software appears to working on the phone, I get the position acquired message and all of the data is there. However I am unable to track the position on the accutracking website. I have uninstalled accutracking software and re installed it. but still no luck. Is there something I am missing? :(
ATSupport
AccuTracking Staff
Posts: 1910
Joined: Tue Jan 27, 2004 4:36 pm
Contact:

Post by ATSupport »

What error message you see on the phone screen? If it says "cannot connect", you should call Nextel to check your data plan. I am not sure your "unlimited data pass" plan but here is the link to the plan.
AccuTracking Support
support(at)accutracking.com
kennys
New member
Posts: 5
Joined: Fri Feb 10, 2006 2:51 pm

Post by kennys »

It does not give me an error code. All of the information shows up on the screen like it should be working. I was getting a cannot connect before they got the Unlimited Data Access Plan set up. Now it appears to be OK.. at least from the i730 display
kennys
New member
Posts: 5
Joined: Fri Feb 10, 2006 2:51 pm

Post by kennys »

Let me clarify... it appears to work on the phone but I am not able to track it from the website
ATSupport
AccuTracking Staff
Posts: 1910
Joined: Tue Jan 27, 2004 4:36 pm
Contact:

Post by ATSupport »

Can you email me your username so I can check for you.
AccuTracking Support
support(at)accutracking.com
kennys
New member
Posts: 5
Joined: Fri Feb 10, 2006 2:51 pm

Post by kennys »

I've emailed my user ID to you
ATSupport
AccuTracking Staff
Posts: 1910
Joined: Tue Jan 27, 2004 4:36 pm
Contact:

Post by ATSupport »

Didn't receive it. Can you PM it to me?
AccuTracking Support
support(at)accutracking.com
kennys
New member
Posts: 5
Joined: Fri Feb 10, 2006 2:51 pm

Post by kennys »

I sent it again
ATSupport
AccuTracking Staff
Posts: 1910
Joined: Tue Jan 27, 2004 4:36 pm
Contact:

Post by ATSupport »

Probably filtered by spam gateway. Can you send it via private message on this forum?
AccuTracking Support
support(at)accutracking.com
Post Reply