Inconsistant tracking

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Alpine

Inconsistant tracking

Post by Alpine »

Hello,

i415 using Boost. I have had this unit for about 4 days and am experiencing inconssistant results from the phone. Two days ago the phone tracked for 20 min and then stoped tracking. When checking the display on the phone it said that sending was occuring and that 7-9 satalites were recieved. Again, today phone is not transmitting but the display says it is. Any idea on what could cause this and what can be done to insure accurate tracking is performed?

Thank you,

Alpine
ATSupport
AccuTracking Staff
Posts: 1910
Joined: Tue Jan 27, 2004 4:36 pm
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Post by ATSupport »

The phone screen should say "Sent TIMESTAMP" when it successfully sent. Otherwise, either the network coverage is poor or it's the data plan issue.

If you see the screen reads "Sent" and still no data on the server, please email support with your login name and we should be able to verify.
AccuTracking Support
support(at)accutracking.com
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