HTC Touch HELP!!!

[van7]

I have 8 HTC touch mp6900's. I have downloaded the software and followed the instructions to the T. I let the phones sit for 4 hours, and they all still say refreshing. Can someone please help me. I need these to work for my fleet to track them in real time. HELP!!

[ATSupport]

MP6900 (HTC Vogue) is not a GPS phone hence won't work without an external GPS receiver.