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[Shaun]

We are looking, at installing this application on field personnel phone, does the application need to be launched by the staff member or does it run in the background at startup?

Thanks for the assistance

[ATSupport]

Depending on your phone model, you can set the auto start:
http://support.accutracking.com/kb/article/000027

But only BlackBerry and Android phones support covert tracking (running in background when phone powers up): http://support.accutracking.com/kb/article/000040

[Shaun]

Thank you - we have BB 8330's so that is great ...

once again Thank you