Connection problem

[ra_tevis]

I have an i355 that has been working for some time. Just recently when I launch the accutrack program, the phone receives a error msg. "No Fix. Waiting" The only way to get rid of this message is to power off the phone. I have taken the phone outdoors to an open area and tried again, so no luck. What can I try next?

[ATSupport]

Can you fix with the phone's built-in GPS? It's under "menu" > "More..." > "GPS" > "Position" > "Rfrsh".

[ra_tevis]

No. Phone could not fix on a satellite.

[ATSupport]

Set to "Unreistricted" under "menu" > "More..." > "GPS" > "Privacy" and try a fix again.

[ra_tevis]

That seems to have fixed it. Thank you.

[danijackson]

I'm having the same problem, but I'm using my crackberry 7510. This answer was a huge step in the right direction for me, but when I did the "Refresh GPS", it didn't find any satellites...??? I presume this is an issue...

Thanks!

[ATSupport]

First make sure the phone has a good view of the sky. It takes a bit longer on Blackberry to get the first GPS fix. So take the phone outdoors and wait a bit longer (30 minutes).

On Blackberry, the GPS permission is controlled by phone options. From the phone idle screen, go to "Options" > "Location Based Services" > "Privacy Setting" and change that to "Unrestricted".

You might also want to check the per-application based permission:
"Options" > "Advanced Options" > "Applications" > "AccuTracking" > "Edit Permissions", then make sure "Connections" > "Location (GPS)" is set to "Allow", and "User Data" is set to "Allow" too.

[Guest]

You might also want to check the per-application based permission:
"Options" > "Advanced Options" > "Applications" > "AccuTracking" > "Edit Permissions", then make sure "Connections" > "Location (GPS)" is set to "Allow", and "User Data" is set to "Allow" too.

Does this also apply to i415 phones?

[ATSupport]

No it's BB only. For i415 see my post above.