Nextel Data Network Outage Mar 13, 2006

News release and discussion.
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ATSupport
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Nextel Data Network Outage Mar 13, 2006

Post by ATSupport »

There has been a Nextel data outage since yesterday or early morning today. So far this seems to be regional but in affected region, all data applications (including Nextel's "Download Apps") will have a communication error. AccuTracking software will show "Cannot connect" message on the screen.

We are still waiting for Nextel's response.

Discussions on other forum: http://www.howardforums.com/showthread.php?t=868174
http://www.howardforums.com/showthread.php?t=867891
Last edited by ATSupport on Mon Mar 13, 2006 11:43 pm, edited 2 times in total.

ATSupport
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Post by ATSupport »

Update:

Nextel is aware of the outage and is working on it.

From our past experience (see the GPS outage in August 2004), it'll take days. :shock:
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pguez
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Joined: Thu Jan 26, 2006 5:57 pm
Location: USA

Post by pguez »

Interesting!
My i730 and i265 are sending data just fine all day… while my i285 shows “Cannot Connectâ€

ATSupport
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Post by ATSupport »

Update:

We don't know whether this is related to the Nextel outage but here is the link to check the network status of Sprint: http://www.sprintlink.net/maintview/index.cgi. You can search for outage and maintanence activities there, or sign up for email notification of the status.

Maintenance and Outage - Summary of Activities

4 entries found for 07-MAR-2006 to 14-MAR-2006 (7 days)
Start Date Sprint Id Purpose Type Network
12-MAR-2006 21475 Network Buildout Scheduled SL
13-MAR-2006 21524 Network Buildout Scheduled SL
13-MAR-2006 21642 Troubleshooting Emergency SL
14-MAR-2006 21643 Replace Hardware Emergency SL

Notification: COMPLETED : Sprint Dedicated IP Emergency Event : seq 21643


>>>>>>>>>>>>>>>>>>>>>>>>><<<<<<<<<<<<<<<<<<<<<<<<<
>>>>>>> This event has been completed. <<<<<<<
>>>>>>>>>>>>>>>>>>>>>>>>><<<<<<<<<<<<<<<<<<<<<<<<<


Reply e-mail address is not monitored.



All of us at Sprint appreciate the opportunity to provide you with quality
data networking solutions. To ensure the continued reliability of your
network services we will be performing network maintenance.

The private line(s) and/or router(s) impacted by this activity and a
description of the activity may be found below.





********************************************************************
PURPOSE: Replace Hardware
NOTICE ID: 21643
TROUBLE TICKET: 8069014


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
ROUTER: sl-gw13-tac
PRIVATE_LINE: na
NETWORK ADDRESS: na
LOCATION: Tacoma, WA

ACTIVITY START TARGET (local time): 0:01 PST 14-MAR-2006
ACTIVITY START TARGET (GMT): 08:01 GMT 14-MAR-2006
ACTIVITY TARGET DURATION: 1 Hour


- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

********************************************************************

======================== C O N T A C T I N F O ========================

- Domestic Dedicated IP customers call the Service Management Center at:
800-877-5045 or 404-649-2596, option 2

- Internet Center customers call the Solution Service Center at:
888-501-6510

- International customers call Global Service Management Center at:
+ Australia, Japan 800 0076 2000
+ Belgium, Denmark,
France, United Kingdom,
Germany, Ireland,
Sweden, Philippines: 0080000762000
+ Italy: 800-876897
+ Finland: 99080000762000
+ Hong Kong, Singapore: 00-180000762000

=========================================================================

=================== A B O U T M A I N T E N A N C E ===================

Sprint performs emergency maintenance only when necessary to eliminate
service impacting problems in the network. Due to the nature of these
risks, we must perform the maintenance with little or no time for
advanced customer notification. Typically, the interruption in service
caused by emergency maintenance impacts fewer customers than the
potential outage that might arise if the maintenance is not performed.

=========================================================================

For an online version of this message please go to
http://www.sprint.net/maintview

For a list of sites and router naming conventions please go to
http://www.sprint.net/faq/namingconvention.html
http://www.sprint.net/faq/citynetworks.html

To access your event notification account please go to


=========================================================================

This email was sent from a send-only address; please do not reply to this message.

This information is provided to our customers for their private use only.

e-mail sent: Tue Mar 14 03:42:08 EST 2006
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ATSupport
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Post by ATSupport »

Update:

Seems to be working now.
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mrberrie
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Posts: 26
Joined: Thu Apr 08, 2004 6:29 pm
Location: Montgomery, Alabama
Contact:

Boost No Longer Tracking

Post by mrberrie »

My boost is notworking anymore after he outage. Is anybody's boost working? Tks. mrberrie.....

copter
Junior Member
Posts: 48
Joined: Thu Mar 02, 2006 3:28 pm

Post by copter »

Working fine here.

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