Telus - i58sr - WebJAL = problems

[jrhall]

Can anyone tell me if the "vinnycuz" package that's been talked about on this and other forums works with the Telus Motorola i58sr phone with the Serial data connection?

I have done everything on the install instructions, and when I try to "connect to phone" in WebJAL R01.01.03 I get an error, "The application was unable to read the required phone information. Please check your cable connection and preferences...."
I can connect using iDEN Phonebook manager just fine.
The iDEN DownloadAppsUtility, or SoftwareUpgradeUtility also don't connect.

I have the proper Data Plan, Apache works, I can use the built-in GPS utility (My Location) and it locates satellites just fine, but I can't get this application loaded!
I've tried different Baud rates and that doesn't appear to help... I'm lost and need help.
Thanks in advance

[madrabbitt]

is there any java program running on the phone at all when you're trying to connect?

[jrhall]

No, there is no JAVA application running on the phone.
I've tried this on another PC as well, and still can't connect to the phone after logging into WebJAL.

[madrabbitt]

do you have a second phone to test it with?

i dont think there should be a problem using a telus phone rather then nextel

[jrhall]

Well, this is the second phone I've tried, but I can try another. The phone I have right now is the only one with the appropriate Data plan for AccuTracking, but I can at least try another to attempt to connect to WebJAL.
Just to confirm, I'm using WebJAL version R01.01.03
with a host setting;
66.197.153.197 idenupdate.motorola.com
and Registry setting;
[HKEY_LOCAL_MACHINE\SOFTWARE\Motorola\WebJAL]
"SITE_URL"="https://idenupdate.motorola.com/webjal010102/index.cgi"

Now, after posting this, I see that the registry entry refers to version 01.01.02. I doubt that makes a difference, but... should I be using the older WebJAL?

[jrhall]

OK, I got it working!
a few of the problems were:

1. I was first using a Windows XP Legacy-Free Laptop, so had to use a Serial-to-USB adapter. I guess it didn't like that, although the correct COM ports still showed up in WebJAL (COM 6 & 7).

2. On the second machine (Desktop Windows 2000) I had Palm HotSync Manager running at startup on the only COM port (1) on the computer. I would shut it down and then fire up WebJAL and it wouldn't connect.

3. Once I took Palm HotSync out of the startup group, I rebooted tried again and it worked.

So, I guess the lessons are: Don't run another COM-dependant application at startup, don't use a Serial-to-USB adapter, and try to use USB Data cable from the get-go.

Thanks for your replies, madrabbitt

[madrabbitt]

i use serial on my desktop. it may be slower, but its alot less buggy.

and when you're doing 20 units at once for a public safety customer, less buggy is good.