Phone(s) not showing tracking on web after storms

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Expand view Topic review: Phone(s) not showing tracking on web after storms

by joesgt281 » Mon Mar 13, 2006 5:51 pm

Thanks ATS....you're in a much better position to know what's going on and it's much appreciated!

Joe

by ATSupport » Mon Mar 13, 2006 5:38 pm

There has been a Nextel data network outage since last night or early today. So far this seems to be regional but in affected region, all data applications (including Nextel's "Download Apps") will have a communication error. We are still waiting for Nextel's response.

More details: viewtopic.php?p=2679

by ATSupport » Mon Mar 13, 2006 5:22 pm

The system shows no signs of abnormal activities. Please check:

1. If there is enough calling credit in your boost account if it's a boost phone.
2. Check the phone signal.
3. Check Nextel data outage in your area.
4. Send your username to support(at)accutracking.com.

by ATSupport » Mon Mar 13, 2006 5:07 pm

We are checking and I am going to post back.

by joesgt281 » Mon Mar 13, 2006 5:05 pm

no storms here in Houston today, but mines not picking up at all either :cry:

by ATSupport » Mon Mar 13, 2006 1:49 pm

No problem here that I am aware of. Can you see any error message on the phone screen? Is there a cell tower outage?

Phone(s) not showing tracking on web after storms

by phxtdxddy » Mon Mar 13, 2006 12:54 pm

Up until yesterday we have been using 2 Nextel phones that track well and consistently. We had major storms yesterday and last night in the midwest and was wondering if AccuTracking is experiencing any delays or lost signal problems, tracking issues, etc.?

Thank you! (It is both our phones at the same time on the same day that stopped tracking.)

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