Page 1 of 1
mobile accutracking
Posted: Sun Jan 07, 2007 12:37 pm
by raphaelsmith

I have been trying to log into my mobile account for 2 days... but everytime I try it resends me to the log in page with my user name and password erased .... what's causeing this .... or am I the only 1 who is getting this problem
Posted: Sun Jan 07, 2007 1:48 pm
by ATSupport
What mobile device were you using to access the mobile site?
Posted: Sun Jan 07, 2007 1:51 pm
by raphaelsmith
i was using my cell phone ( a side kick 3) the same 1 i was using for the past few months ... i can access the reg site from it but not the mobile
Posted: Sun Jan 07, 2007 3:36 pm
by ATSupport
Can you do the following so I can troubleshoot:
1) Use your phone browser go to
http://whatismyip.com then let me know your IP
2) Use your phone browser go to our mobile site
http://mobile.accutracking.com . This will log your IP in our server log so I can check what's wrong.
Posted: Sun Jan 07, 2007 5:18 pm
by raphaelsmith
my ip is 216.220.208.238
Posted: Sun Jan 07, 2007 5:19 pm
by raphaelsmith
i tried to log in but its still doing the same thing ..sending me to a blank log in screen.....
Posted: Mon Jan 08, 2007 12:27 am
by ATSupport
The log shows your login was all right but the page was not redirected after logging in. Can you please do the following:
1) Clean your browser cache if possible. Or reboot the phone.
2) Try again. If the redirect still doesn't work, try to go to
http://mobile.accutracking.com/html/members.php after logging in and see if the tracking page comes up.
Posted: Mon Jan 08, 2007 3:09 am
by Guest
I have 2 seperate phones and I can not access the site also . worked fine for the last month and a half. when I log in it sends me back to the sign in page
Posted: Mon Jan 08, 2007 5:37 am
by Guest
its working now ... thanks dont know what caused it though
Posted: Mon Jan 08, 2007 7:37 am
by raphaelsmith

all is ok now .... I have been able to log in without any problems .... it had me puzzled for a spell because I cleared all my cookies and reset my sidekick ...
☆★☆★☆★☆★☆★☆★☆★☆★☆★☆