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Can't track location
Posted: Thu Jan 29, 2004 1:39 pm
by agility-1
I have done all the set-up on the phone, have taken the phone outside, and it is picking up the lat/longitude. When I go to track my location, however, the interface says no data. Suggestions?
Posted: Thu Jan 29, 2004 2:35 pm
by ATSupport
Do you have a Nextel Total Connect Plan?
Nextel full service web.
Posted: Thu Jan 29, 2004 4:03 pm
by agility-1
I have full service web.
Posted: Thu Jan 29, 2004 4:38 pm
by Guest
Posted: Mon Feb 16, 2004 10:03 pm
by kencol
Same question as agility-1 and I have the Total Connect Plan with 1MB.
Posted: Mon Feb 16, 2004 10:49 pm
by ATSupport
I just checked and there is no data associated with your tracker ID reported to our server. Is it a newly-ordered Total Connect plan?
Any error message on the phone screen? If the data is sent successfully, it'll show "Sent at xx:xx AM/PM".
Posted: Wed Feb 18, 2004 10:15 pm
by kencol
The total connect plan is new and I did not see the message on the phone.
Posted: Wed Feb 18, 2004 11:32 pm
by ATSupport
Generally you have to wait a few days before Nextel activates your new plan.
The Total Connect Plan is here: