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iDEN 850 Moto

Posted: Sat Sep 03, 2005 8:12 pm
by whistle1952
Data not showing on web tracker page. I have a iDEN 850 I purchased 5 days ago, with Total Connect. AccuTracker on the phone appears to be sending the data ok, Gps is working, compass is working; everything seems to be working ok, just not logging data to tracker page. I have removed AccuTracker from the phone, MAM, even re-registered with AccuTracker and reloaded to phone with MAM. Same O same o. What am I missing?

Posted: Sat Sep 03, 2005 8:17 pm
by Skibum
Your Total Connect may not yet be active... it can take 3 or 4 days.

Posted: Sat Sep 03, 2005 9:17 pm
by whistle52
Seems I read in one of the threads about public or private IP's. My Nextel account has a private IP. Would this affect the data transfer?

Posted: Sat Sep 03, 2005 9:22 pm
by Skibum
No it would not.

iDEN 850 Moto

Posted: Sun Sep 04, 2005 7:59 pm
by whistle52
Is there another way to verify Total Connect without using the recommended web viewer. I went to the web site. Says the webviewer is no longer sold. Where do I get a copy or is there another program?

iDEN850

Posted: Tue Sep 06, 2005 10:29 pm
by whistle52
Finally found why the gps data wouldnt log to the web server. I contacted Nextel Customer Support. Level 1 support checked the Total Connect IP address. Confirmed IP was assigned to my TC but wasnt in the system. Had to "reprovision" the TC, (ie: cancel the original TC and start a new TC account). Tech Support said 24 to 48 hours. Turned phone off and on about a hour later, Accutracking connected and data was recorded on server almost instantly. Just thought you might like to know. :wink: