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Re: [8/28/2023] TK374 SIM Network Degradation/Outage
Posted: Tue Aug 29, 2023 7:50 pm
by LynneA
Still not working in Springfield Massachusetts. Tuesday, August 29. 7:49 PM.
Re: [8/28/2023] TK374 SIM Network Degradation/Outage
Posted: Tue Aug 29, 2023 8:21 pm
by Guest
Still not working in Dallas Texas.
Re: [8/28/2023] TK374 SIM Network Degradation/Outage
Posted: Tue Aug 29, 2023 8:51 pm
by ATSupport
LynneA wrote: ↑Tue Aug 29, 2023 7:50 pm
Still not working in Springfield Massachusetts. Tuesday, August 29. 7:49 PM.
Guest wrote: ↑Tue Aug 29, 2023 8:21 pm
Still not working in Dallas Texas.
Not out of the woods yet - we just got an update from the carrier that there are stability issues hindering the recovery process. They are working on it and will update as available.
Re: [8/28/2023] TK374 SIM Network Degradation/Outage
Posted: Tue Aug 29, 2023 9:57 pm
by jrvmav
Still not working in Dunlap Tn. I have 2 units that need to get back on line.
Re: [8/28/2023] TK374 SIM Network Degradation/Outage
Posted: Tue Aug 29, 2023 10:13 pm
by Guest
Still not working in Indianapolis, Indiana
Re: [8/28/2023] TK374 SIM Network Degradation/Outage
Posted: Tue Aug 29, 2023 10:48 pm
by ATSupport
jrvmav wrote: ↑Tue Aug 29, 2023 9:57 pm
Still not working in Dunlap Tn. I have 2 units that need to get back on line.
Guest wrote: ↑Tue Aug 29, 2023 10:13 pm
Still not working in Indianapolis, Indiana
Just got an update from the carrier that the ETA for full restoration is by 6am EDT or sooner. The first post has been updated.
Much appreciate the continuing patience - appears to be near the end of the tunnel.
Re: [8/28/2023] TK374 SIM Network Degradation/Outage
Posted: Tue Aug 29, 2023 10:53 pm
by Mike I
Only 1 of 4 units working. The unit that is working wasn't affected by the outage. I'm close to St. Louis Mo
Re: [8/28/2023] TK374 SIM Network Degradation/Outage
Posted: Tue Aug 29, 2023 11:38 pm
by fredf1956
Still not working in Aransas Pass Texas 10:30 pm
Re: [8/28/2023] TK374 SIM Network Degradation/Outage
Posted: Tue Aug 29, 2023 11:46 pm
by ATSupport
Mike I wrote: ↑Tue Aug 29, 2023 10:53 pm
Only 1 of 4 units working. The unit that is working wasn't affected by the outage. I'm close to St. Louis Mo
fredf1956 wrote: ↑Tue Aug 29, 2023 11:38 pm
Still not working in Aransas Pass Texas 10:30 pm
The ETA from the carrier has no changes: by 6AM EDT.
Re: [8/28/2023] TK374 SIM Network Degradation/Outage
Posted: Wed Aug 30, 2023 3:53 am
by ATSupport
Seeing a steadily increasing number of devices coming back online now.
Re: [8/28/2023] TK374 SIM Network Degradation/Outage
Posted: Wed Aug 30, 2023 10:31 am
by haleelectricinc
Service restored in NW Mississippi. Thank you.
Re: [8/28/2023] TK374 SIM Network Degradation/Outage
Posted: Wed Aug 30, 2023 1:10 pm
by LynneA
Still waiting in Springfield MA…