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Re: Breaking News: PTEL Going Out of Business

Posted: Tue Jan 26, 2016 3:39 pm
by bmarotta
I have 11 units. It only allows me to buy 2 per customer. How do I get more sims. I tried on best buy and it only allows 1.

Re: Breaking News: PTEL Going Out of Business

Posted: Tue Jan 26, 2016 6:31 pm
by ATSupport
Please contact us for assistance.
bmarotta wrote:I have 11 units. It only allows me to buy 2 per customer. How do I get more sims. I tried on best buy and it only allows 1.

Re: Breaking News: PTEL Going Out of Business

Posted: Wed Jan 27, 2016 3:25 pm
by Diderot
Guest wrote:
If thats how you choose to deal with your contractual issues, then thats what you accept. However, do not presume to decide for myself, Thanks.
Lastly, the name-calling and expletives are emotional responses and unecessary.
Good Luck !


Does it make me a bad person if I really want to correct your grammar? :lol:

Re: Breaking News: PTEL Going Out of Business

Posted: Thu Jan 28, 2016 3:01 pm
by Whipmeister
What about the Ting service that I keep getting emails promising a seamless transition from pTel?

Re: Breaking News: PTEL Going Out of Business

Posted: Thu Jan 28, 2016 3:31 pm
by ATSupport
Ting has 2 types of SIM cards, GSM and CDMA. Their GSM SIM card will work with TK306A which is a GSM device.
No need to reconfigure the tracker's APN setting.

However, Ting's monthly plan is not so attractive. You'll need to go with their "Level S" plan for $12/month.
Whipmeister wrote:What about the Ting service that I keep getting emails promising a seamless transition from pTel?

Re: Breaking News: PTEL Going Out of Business

Posted: Thu Jan 28, 2016 4:40 pm
by Whipmeister
I have a TK103A? Do I need a new SIM? (Tried to include a link, but it won't let me).

They're offering a $75 credit which would make it a little more attractive. For a while, at least.

Re: Breaking News: PTEL Going Out of Business

Posted: Thu Jan 28, 2016 5:40 pm
by ATSupport
If your TK103A has a PTEL SIM, i.e. if you have a PTEL account, then yes you need a new SIM.
Otherwise you are fine.
Whipmeister wrote:I have a TK103A? Do I need a new SIM? (Tried to include a link, but it won't let me).

They're offering a $75 credit which would make it a little more attractive. For a while, at least.

Re: Breaking News: PTEL Going Out of Business

Posted: Sun Jan 31, 2016 9:37 pm
by Q99
I've switched to US Mobile.

It looks like US Mobile charges a $2/month fee, plus $2/month per feature subject to limits (text, data). The initial monthly cost would be $6 as the $2 + $2 text + $2 data. However, once I've configured the tracker using SMS commands during the first month, couldn't I just do data only the following months, making the rate $4/month? At 100 mb a month, the tracker could report as often as every 20 seconds and include OBD data, right?

Or does accutracking.com rely on some SMS functionality?

Re: Breaking News: PTEL Going Out of Business

Posted: Sun Jan 31, 2016 11:08 pm
by ATSupport
You are right. No text is needed after initial configuration but you might need text for troubleshooting in case tracking stopped.
Data is the only required plan for tracking to work. Our site doesn't rely on SMS therefore you can just pay $4/month for data and line fee.
Q99 wrote:I've switched to US Mobile.

It looks like US Mobile charges a $2/month fee, plus $2/month per feature subject to limits (text, data). The initial monthly cost would be $6 as the $2 + $2 text + $2 data. However, once I've configured the tracker using SMS commands during the first month, couldn't I just do data only the following months, making the rate $4/month? At 100 mb a month, the tracker could report as often as every 20 seconds and include OBD data, right?

Or does accutracking.com rely on some SMS functionality?

Re: Breaking News: PTEL Going Out of Business

Posted: Tue Feb 02, 2016 11:28 pm
by Guest
I installed 2 H20 yesterday, 24 hours ago into my car trackers. I put $10 on each for 90 days. In less than 24 hours they each have used $1 so far,...so that prorated would be $30 per month per unit. That is too expensive compared to PTEL. Any other options?

Re: Breaking News: PTEL Going Out of Business

Posted: Wed Feb 03, 2016 10:17 am
by ATSupport
That's probably because lots of texts were used to configure the tracker. Text rate is $0.05/text. And if you do voice surveillance as well, the voice rate is $0.05/minute.
Other than that, if you do tracking only, $10 is more than enough for 3 months because H2O data rate is $0.10/MB and the tracker would use only 20~30MB per month which is less than $3.
Guest wrote:I installed 2 H20 yesterday, 24 hours ago into my car trackers. I put $10 on each for 90 days. In less than 24 hours they each have used $1 so far,...so that prorated would be $30 per month per unit. That is too expensive compared to PTEL. Any other options?

This is not longer breaking news about PTel

Posted: Wed Feb 10, 2016 1:36 pm
by Jo Jo
Can you stop posting this message on our log in or do you feel that it is necessary for some who have not yet dealt with it.

Re: This is not longer breaking news about PTel

Posted: Wed Feb 10, 2016 4:52 pm
by ATSupport
Sorry! I understand it's annoying but we might keep it there for a few more days. Some users don't login or track regularly and they are not yet aware of the PTEL shutdown.
Jo Jo wrote:Can you stop posting this message on our log in or do you feel that it is necessary for some who have not yet dealt with it.

Re: Breaking News: PTEL Going Out of Business

Posted: Sat Feb 13, 2016 2:01 pm
by Guest
"This is obviously not Accutracking's fault and stop being a crying baby... Seriously, business closing happens and it hurts everybody."


LOL @ diderot .. why not correct the ^above^ first .?


PS.. Dear Accutracking .. can you remove the red sign that pops up on my map every. time. I. sign. in.

???

Re: Breaking News: PTEL Going Out of Business

Posted: Sat Feb 13, 2016 11:19 pm
by ATSupport
We'll remove the PTEL shutdown notice next week.
Guest wrote:PS.. Dear Accutracking .. can you remove the red sign that pops up on my map every. time. I. sign. in.

???