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no data starting at 8am this morning

Posted: Tue Jul 12, 2011 8:33 am
by swhitney
I was tracking my phone this morning when it went off the map just before 8 am. I am wondering if it is because the person got out of the car and was not moving as fast or what this means.

Re: no data starting at 8am this morning

Posted: Wed Jul 13, 2011 9:26 pm
by ATSupport
There's really no way to remotely diagnose the issue. The only way to troubleshoot is to grab the phone and check the status message on the screen.