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everything setup but never anything on tracking page? i730

Posted: Tue Oct 12, 2004 12:18 am
by trippdog
I have full service with internet access on my i730 but as far as I can tell no tracking info on the tracking page. What is going on?

Posted: Tue Oct 12, 2004 12:28 am
by Guest
I'm having a similar problem. Upon further investigation, I noticed that there was an error on the handset when it was sending info to the server. See viewtopic.php?t=177 .

Are you having a similar issue?

not getting any error

Posted: Tue Oct 12, 2004 12:39 am
by trippdog
I am not getting any error that I can tell. once in a while is says data sent ok but most of the time I just see sending data.... then when I check the web site there is nothing there.

Re: everything setup but never anything on tracking page? i

Posted: Tue Oct 12, 2004 9:58 am
by ATSupport
Is your "full service with internet access" called Total Connect or Packet Stream (in US)? AccuTracking would require either of them.
trippdog wrote:I have full service with internet access on my i730 but as far as I can tell no tracking info on the tracking page. What is going on?

what I have

Posted: Tue Oct 12, 2004 12:18 pm
by trippdog
I have NOL full service package which includes premium web service. I checked my phone and I have a carrier IP. What ever help you could give me would be great.

Posted: Tue Oct 12, 2004 4:06 pm
by ATSupport
A similar topic:
viewtopic.php?t=118&start=15

For testing purpose, please go to the following site download & install WebViewer:

http://www.reqwireless.com/webviewer.html

It will use the Total Connect. Try and see if you can connect out.

Posted: Tue Oct 12, 2004 7:43 pm
by Skibum
Premium web is NOT Total Connect or Packetstream, and just won't cut it. :(

You need one of those plans which are always an add on, and not bundled with any plan.

Check here for plans:

http://www.nextel.com/services/nextelon ... nect.shtml

For regular use, but not continuous use, a 1mb plan is fine.