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When will mapping work correctly online again?

Posted: Fri Nov 14, 2008 4:49 pm
by sconrad
Have an ETA? Maps are messed up today. Only shows small parts of area? Has this been reported yet? Thanks

Re: When will mapping work correctly online again?

Posted: Fri Nov 14, 2008 4:52 pm
by ATSupport
No we didn't have reports. Also I just checked and it works for me. I tested with Firefox and IE. What's your browser? How "messed up" is it like? A screenshot is better.

Re: When will mapping work correctly online again?

Posted: Sat Nov 15, 2008 10:45 am
by kconaty
same problem here. don't get sat or hybrid view, map view ok.

sent a trouble ticket with screenshots.

never had a problem before

using FF 3.0.4 on a mac

Re: When will mapping work correctly online again?

Posted: Sat Nov 15, 2008 12:42 pm
by hutch109
I have had no trouble with IE 6 or 7; running XP - all mapping is working great on this end.

Eric

Re: When will mapping work correctly online again?

Posted: Sat Nov 15, 2008 3:07 pm
by ATSupport
Thanks for the screenshots. So they are the web sticker maps (which is Google Map). I just checked your account with FF and IE on Windows and it worked fine. Do you still see the problem now? Did you upgrade to FF3.0.4 lately?
kconaty wrote:same problem here. don't get sat or hybrid view, map view ok.

sent a trouble ticket with screenshots.

never had a problem before

using FF 3.0.4 on a mac

Re: When will mapping work correctly online again?

Posted: Sat Nov 15, 2008 4:12 pm
by Guest
same thing with seamonkey, camino, safari.

same thing with ie7 on winxp machine

yes, all the problems are with the web sticker maps. I have these as links on my menu bar so that I can quickly check each vehicle (i Have 3)

Re: When will mapping work correctly online again?

Posted: Sat Nov 15, 2008 5:21 pm
by Rob
Works fine

Re: When will mapping work correctly online again?

Posted: Sat Nov 15, 2008 11:20 pm
by ATSupport
Clear your browser cache and try again?

Re: When will mapping work correctly online again?

Posted: Sun Nov 16, 2008 10:31 am
by Guest
working today, no cache clearing necessary. In fact I didn't do a thing.

Re: When will mapping work correctly online again?

Posted: Sun Nov 16, 2008 11:40 am
by ATSupport
mystery... but glad it works.