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from iDen i930 to Treo700wx

Posted: Fri Mar 07, 2008 9:52 pm
by flipfone
I just got a new phone and i installed the smartphone version of the software. I generate a new tracker ID and when i try to put it into the the phone it says invalid id. Im assuming this is because im still grandfathered into the old accutracking? Is there a way to fix this?
Thank you!

Re: from iDen i930 to Treo700wx

Posted: Sat Mar 08, 2008 1:18 am
by ATSupport
The tracker ID should be exact 10 digits. See here for details.

Re: from iDen i930 to Treo700wx

Posted: Sat Mar 08, 2008 11:28 am
by flipfone
ok so since i have the free service i cant use the new software? :cry:

Re: from iDen i930 to Treo700wx

Posted: Sat Mar 08, 2008 1:58 pm
by ATSupport
Correct. The free tracker ID only works on the free version software.

Re: from iDen i930 to Treo700wx

Posted: Sat Mar 08, 2008 6:24 pm
by flipfone
ok well it was a nice 4 or 5 years here.thank you.