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maps

Posted: Wed Nov 14, 2007 5:14 pm
by tracker47
I have a new samsung u540. When I click on view map from mobile web site I get a http/1.1 400 bad request error. Is this the phone or the web site?

Posted: Wed Nov 14, 2007 5:57 pm
by ATSupport
I'll check and get back to you.

Posted: Wed Nov 14, 2007 10:51 pm
by ATSupport
Update: I don't find any obvious problem from the server log. Is the problem still there?

Posted: Wed Nov 14, 2007 11:23 pm
by tracker47
Yes the message is still there.

Posted: Thu Nov 15, 2007 12:36 am
by ATSupport
Are you using NetFront? Can you try again the built-in browser?

Posted: Thu Nov 15, 2007 7:07 am
by tracker47
I am using the the browser that is loaded on the phone. It says verizon wireless mobile web when it starts up.

Posted: Thu Nov 15, 2007 11:22 pm
by ATSupport
Can you please do the following:
1) From your phone, go to http://whatismyip.com and write down the IP.
2) Go to the AccuTracking mobile website again.

Let me know your IP and the time you tried the mobile site. With these info I could further check the log files.

Re: maps

Posted: Sun Jan 06, 2008 11:29 am
by tracker47
I have a verizon phone that is using netfront. According to verizon the maps wont show up because its not a windows based browser and they have only a limited web sites you can actually use on there phones because of security measures. Is there anything that can be done so verizon will accept your mobile web site as a safe site?

Re: maps

Posted: Sun Jan 06, 2008 12:30 pm
by ATSupport
Is it only the map not showing up or the whole mobile site not showing up? It could be Verzon put a size limit on images so big map images are filtered out. If so you can just click "Settings" on the mobile site and change the map size to "S" (small).
tracker47 wrote:I have a verizon phone that is using netfront. According to verizon the maps wont show up because its not a windows based browser and they have only a limited web sites you can actually use on there phones because of security measures. Is there anything that can be done so verizon will accept your mobile web site as a safe site?

Re: maps

Posted: Sun Jan 06, 2008 12:43 pm
by tracker47
It gives me everthing but the maps. I have already tried resizing. Doesn't make any difference.

Re: maps

Posted: Sun Jan 06, 2008 2:50 pm
by ATSupport
OK now this confirms it's not the "safe site" issue because you can see other contents on the site, particularly you can see small images like the battery and GPS level icons. Unfortunately it looks like the size of the map exceeds Verizon's limit and got filtered out. If you have another phone with a different carrier you might want to try.
tracker47 wrote:It gives me everthing but the maps. I have already tried resizing. Doesn't make any difference.

Re: maps

Posted: Thu Feb 24, 2011 3:08 am
by bentrakers
You should use some other web browser for your phone. Anyway you might configure your verizon browser for white list websites. That might be possible for every web browsers.

Re: maps

Posted: Thu Feb 24, 2011 8:48 am
by Guest
bentrakers wrote:You should use some other web browser for your phone. Anyway you might configure your verizon browser for white list websites. That might be possible for every web browsers.
3 years ago is a little old, don't you think?