V 2.0 STILL WON'T RUN ON i710

[JN]

I have never been able to get version 2.0 to install and run on my new i710. Always get either "error 904 attribute mismatch" or "VM class loading error" when attempting to install or run. Please, any help before I trade up to an i730?

[ATSupport]

We are investigating this...
viewtopic.php?t=190

[adampr]

For instructions in installing v2.0.1 through Nextel Mobile Account Manager it says check R2B.00.00 and R2B.00.02 and R2B.00.04. But I do not see R2B.00.04 listed - only R2B.00.00-03.

Help?

[adampr]

Hi,

I am getting the hang of this a little more. So on my i710 box it says it is software rev R2B.02.02 but the latest you have available for 2.0.1 (tried the i710 beta as well) is R2B.02.01.

I tried downloading anyway but got:

"Failed Download with status code:904 (Attribute Mismatch) Please retry"

Help?

[ATSupport]

I am getting the hang of this a little more. So on my i710 box it says it is software rev R2B.02.02 but the latest you have available for 2.0.1 (tried the i710 beta as well) is R2B.02.01.

If you phone is R2B.02.02, then you should check R2B.02.02 on Nextel MAM page.

P.S. How to determine the firmware version on your phone:

Code: Select all

From the idle screen, press #, *, “Menu”, Right Arrow. 

Scroll down to "Unit Info".

Press the key under 'View' or the 'OK' nav button, depending on phone model.

Scroll down to 'Software'.

Press the key under 'Select' or the 'OK' Nav button.

The software version is listed first and normally starts with 'R', followed by a string of alpha/digits in the Rxx.xx.xx format.

[adampr]

I am getting the hang of this a little more. So on my i710 box it says it is software rev R2B.02.02 but the latest you have available for 2.0.1 (tried the i710 beta as well) is R2B.02.01.

If you phone is R2B.02.02, then you should check R2B.02.02 on Nextel MAM page.

P.S. How to determine the firmware version on your phone:

Code: Select all

From the idle screen, press #, *, ?Menu?, Right Arrow. 

Scroll down to "Unit Info".

Press the key under 'View' or the 'OK' nav button, depending on phone model.

Scroll down to 'Software'.

Press the key under 'Select' or the 'OK' Nav button.

The software version is listed first and normally starts with 'R', followed by a string of alpha/digits in the Rxx.xx.xx format.

Neither the Nextel MAM nor your 2.0.1 have R2B.02.02 available. Both only have R2B.02.01.

[steinmi]

I just purchased an i710 with software version R2B.02.02 and am experiencing the same problem:

Failed Download with status code:904(Attribute Mismatch) Please retry.

The 'highest' software version in the Nextel MAM is R2B.02.01 (as indicated by adampr).

Any help in getting this to work would be greatly appreciated!

[ATSupport]

Try the one in beta download area: http://www.accutracking.com/downloads/b ... ing710.zip