[8/28/2023] TK374 SIM Network Degradation/Outage

News release and discussion.
LynneA

Re: [8/28/2023] TK374 SIM Network Degradation/Outage

Post by LynneA »

Still not working in Springfield Massachusetts. Tuesday, August 29. 7:49 PM.
Guest

Re: [8/28/2023] TK374 SIM Network Degradation/Outage

Post by Guest »

Still not working in Dallas Texas.
ATSupport
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Re: [8/28/2023] TK374 SIM Network Degradation/Outage

Post by ATSupport »

LynneA wrote: Tue Aug 29, 2023 7:50 pm Still not working in Springfield Massachusetts. Tuesday, August 29. 7:49 PM.
Guest wrote: Tue Aug 29, 2023 8:21 pm Still not working in Dallas Texas.
Not out of the woods yet - we just got an update from the carrier that there are stability issues hindering the recovery process. They are working on it and will update as available.
AccuTracking Support
support(at)accutracking.com
jrvmav

Re: [8/28/2023] TK374 SIM Network Degradation/Outage

Post by jrvmav »

Still not working in Dunlap Tn. I have 2 units that need to get back on line.
Guest

Re: [8/28/2023] TK374 SIM Network Degradation/Outage

Post by Guest »

Still not working in Indianapolis, Indiana
ATSupport
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Re: [8/28/2023] TK374 SIM Network Degradation/Outage

Post by ATSupport »

jrvmav wrote: Tue Aug 29, 2023 9:57 pm Still not working in Dunlap Tn. I have 2 units that need to get back on line.
Guest wrote: Tue Aug 29, 2023 10:13 pm Still not working in Indianapolis, Indiana
Just got an update from the carrier that the ETA for full restoration is by 6am EDT or sooner. The first post has been updated.
Much appreciate the continuing patience - appears to be near the end of the tunnel.
AccuTracking Support
support(at)accutracking.com
Mike I

Re: [8/28/2023] TK374 SIM Network Degradation/Outage

Post by Mike I »

Only 1 of 4 units working. The unit that is working wasn't affected by the outage. I'm close to St. Louis Mo
fredf1956

Re: [8/28/2023] TK374 SIM Network Degradation/Outage

Post by fredf1956 »

Still not working in Aransas Pass Texas 10:30 pm
ATSupport
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Re: [8/28/2023] TK374 SIM Network Degradation/Outage

Post by ATSupport »

Mike I wrote: Tue Aug 29, 2023 10:53 pm Only 1 of 4 units working. The unit that is working wasn't affected by the outage. I'm close to St. Louis Mo
fredf1956 wrote: Tue Aug 29, 2023 11:38 pm Still not working in Aransas Pass Texas 10:30 pm
The ETA from the carrier has no changes: by 6AM EDT.
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ATSupport
AccuTracking Staff
Posts: 1907
Joined: Tue Jan 27, 2004 4:36 pm
Contact:

Re: [8/28/2023] TK374 SIM Network Degradation/Outage

Post by ATSupport »

Seeing a steadily increasing number of devices coming back online now.
AccuTracking Support
support(at)accutracking.com
haleelectricinc

Re: [8/28/2023] TK374 SIM Network Degradation/Outage

Post by haleelectricinc »

Service restored in NW Mississippi. Thank you.
LynneA

Re: [8/28/2023] TK374 SIM Network Degradation/Outage

Post by LynneA »

Still waiting in Springfield MA…
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