[8/28/2023] TK374 SIM Network Degradation/Outage

[LynneA]

Still not working in Springfield Massachusetts. Tuesday, August 29. 7:49 PM.

[Guest]

Still not working in Dallas Texas.

[ATSupport]

Still not working in Springfield Massachusetts. Tuesday, August 29. 7:49 PM.

Still not working in Dallas Texas.

Not out of the woods yet - we just got an update from the carrier that there are stability issues hindering the recovery process. They are working on it and will update as available.

[jrvmav]

Still not working in Dunlap Tn. I have 2 units that need to get back on line.

[Guest]

Still not working in Indianapolis, Indiana

[ATSupport]

Still not working in Dunlap Tn. I have 2 units that need to get back on line.

Still not working in Indianapolis, Indiana

Just got an update from the carrier that the ETA for full restoration is by 6am EDT or sooner. The first post has been updated.
Much appreciate the continuing patience - appears to be near the end of the tunnel.

[Mike I]

Only 1 of 4 units working. The unit that is working wasn't affected by the outage. I'm close to St. Louis Mo

[fredf1956]

Still not working in Aransas Pass Texas 10:30 pm

[ATSupport]

Only 1 of 4 units working. The unit that is working wasn't affected by the outage. I'm close to St. Louis Mo

Still not working in Aransas Pass Texas 10:30 pm

The ETA from the carrier has no changes: by 6AM EDT.

[ATSupport]

Seeing a steadily increasing number of devices coming back online now.

[haleelectricinc]

Service restored in NW Mississippi. Thank you.

[LynneA]

Still waiting in Springfield MA…