data (history) retrieval

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data (history) retrieval

Post by Bobo » Mon Oct 05, 2015 12:01 am

How can i retrieve data from my unit that was plugged into my car, (and powered on) but just had not been being used? My month-to-month service had expired at the time for which the data I am seeking would have been collected...

Thank you.

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Re: data (history) retrieval

Post by ATSupport » Mon Oct 05, 2015 5:25 pm

We keep the history data on server for 1 month only before purging them. If the data you are looking for is still available on the server, you can just charge up your account and view/retrieve them. If they are over a month old, there's no way to get them.
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