Data not showing up on website

robbie_tar · Post by **robbie_tar** » Fri Feb 11, 2005 7:18 pm

Help.
Have had this working since last Sept., but as of Feb 7, my data no longer shows up on the website. I have confirmed that total connect is working by going to the trial website that is under the net menu on my i58sr phone.
I can access data from ABCNEWS.COM.
The Java App gets positions with no problem. When I force a send it says sending data, but seems to time out after a long delay, and reports that it could not connect with the time stamp after it.
Since no one else has commented on a similar problem, I assume that it is just me.
Any ideas ?
Delete the present account and regenerate a new one?
Reinstall the software?

Tom R.

Post by **ATSupport** » Fri Feb 11, 2005 11:08 pm

From the error message I am almost sure your network is out. Websites under NET menu are not using Total Connect so that won't tell whether the Total Connect is working or not.

For testing purpose, please go to the following site download & install WebViewer:

http://www.reqwireless.com/webviewer.html

It will use the Total Connect. Try and see if you can connect out.

Guest · Post by **Guest** » Sat Mar 05, 2005 9:37 pm

dam im not as advanced as you guys. but i get no data also. How long does the data take to show up on your website?

Post by **ATSupport** » Sun Mar 06, 2005 12:12 am

It's almost instant. well, let's say less than 1 second for sake of argument.

Guest · Post by **Guest** » Sun Mar 06, 2005 8:57 am

I think he needs "Total Connect" gerrr