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Invalid ID

Posted: Tue Feb 06, 2007 1:39 pm
by Skibum
Hi Guys

I just noticed that my tracking has stopped working. When I look at the display I get an Invalid ID error.

Any ideas?

Thanks

Re: Invalid ID

Posted: Tue Feb 06, 2007 1:55 pm
by narcotics3
Skibum wrote:Hi Guys

I just noticed that my tracking has stopped working. When I look at the display I get an Invalid ID error.

Any ideas?

Thanks
My Tracking also stopped working.... for the last 2 hrs, there are no updates.....

Posted: Tue Feb 06, 2007 2:06 pm
by ATSupport
Skibum, there is no change to the free service lately but I'll double-check the system.

Posted: Tue Feb 06, 2007 2:26 pm
by Guest
Thanks "AT" :)

It was working fine until last Saturday as far as I can tell.

BTW: Sorry for being away for so long. Ive been a bit under the weather.

Posted: Tue Feb 06, 2007 2:27 pm
by Skibum
Anonymous wrote:Thanks "AT" :)

It was working fine until last Saturday as far as I can tell.

BTW: Sorry for being away for so long. Ive been a bit under the weather.
That was me... ;)... but it was Jan 30th that it stopped.

Posted: Tue Feb 06, 2007 2:35 pm
by ATSupport
I know why now. You account has been yanked by the automatic cleaning script for the free service. It removes those accounts with no login activities in past 6 months and ate yours. I guess you only use the sticker function so no login. I am very sorry about this and please email me your tracker ID and I'll rebuild the account for you. Once again I apologize to one of the first AccuTracking users back in 2004.

[Update]: the auto cleaning script has been fixed to not removing users that use web stickers only.

Posted: Tue Feb 06, 2007 2:39 pm
by Skibum
That is exactly what happened. :)
Thanks for looking into it.