GPS not accesible - blackberry 8330

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savman
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Joined: Thu Dec 20, 2012 7:01 am

GPS not accesible - blackberry 8330

Post by savman » Thu Dec 20, 2012 7:06 am

I have a blackberry 8330 on verizon firmware version 5.0.0.438. Whenever I run the tracking software i get the message 'GPS not accesible on this phone.' The refresh line keeps saying 'No Fix. Low GPS Signal.' Should the software work on this model phone? Is there some setting I need to change? I have set GPS to 'Location On' but is there anything else? Thank you!

ATSupport
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Re: GPS not accesible - blackberry 8330

Post by ATSupport » Thu Dec 20, 2012 9:33 am

Likely GPS is locked on your phone. Verizon has a history of doing this - please see our special note about Verizon phones in this article: http://support.accutracking.com/kb/article/000003
AccuTracking Support
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