Data not being sent to the server...

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angie
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Joined: Thu Aug 18, 2011 2:19 am

Data not being sent to the server...

Post by angie » Wed Sep 07, 2011 9:29 pm

How is the data sent to the server? I have the software installed but it seems to only send data when it can connect to the internet.....

GPRS is enabled, there is plenty of phone signal but we are only getting updates when the phone can connect onto a wifi and then the location is updated....

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ATSupport
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Re: Data not being sent to the server...

Post by ATSupport » Wed Sep 07, 2011 10:23 pm

AccuTracking program requires Internet connection to send out data to our server.
What's your phone model and carrier? What's your GPRS configuration?
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angie
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Posts: 4
Joined: Thu Aug 18, 2011 2:19 am

Re: Data not being sent to the server...

Post by angie » Wed Sep 07, 2011 10:41 pm

HTC Tatoo A3232, network AIS (country-Thailand). THe GPRS is on the default settings for AIS GPRS internet.

Are you saying this is a GPRS issue?

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