latest blackberry app won't work
latest blackberry app won't work
I downloaded the latest version and it will not work. How do I go back to a previous version?
Re: latest blackberry app won't work
Can you please email me (support@accutracking.com) the details of the issue (the message on the screen, your phone model, your AccuTracking username). I'll email you the link to old versions while we investigate this.
I guess you see "No fix. Low GPS signal" message a lot on the phone. This is a new message added in v4.0.0. It doesn't necessarily mean there's a GPS performance regression in the new version because the we just displayed a simple "Refreshing..." message in old versions when GPS signal is low. But of course there could be other regression that causes fewer tracking points. So please let me know those details so I can analyze the history data.
I guess you see "No fix. Low GPS signal" message a lot on the phone. This is a new message added in v4.0.0. It doesn't necessarily mean there's a GPS performance regression in the new version because the we just displayed a simple "Refreshing..." message in old versions when GPS signal is low. But of course there could be other regression that causes fewer tracking points. So please let me know those details so I can analyze the history data.
AccuTracking Support
support(at)accutracking.com
support(at)accutracking.com
Re: latest blackberry app won't work
Is it a Verizon phone? The new version might have issues with Verizon. Under investigation...
AccuTracking Support
support(at)accutracking.com
support(at)accutracking.com
Re: latest blackberry app won't work
OK we think the problem is specifically with Verizon and just fixed it in v4.0.2. Please download the new version here: http://mobile.accutracking.com/bb/
AccuTracking Support
support(at)accutracking.com
support(at)accutracking.com