Phone Turns Off

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Guest

Phone Turns Off

Post by Guest » Thu Jul 08, 2010 8:46 am

I have an i290 that is installed in the engine compartment of a car and is hooked up directly to the car battery using the 12V car socket with battery clips. The i290 was obtained as part of the starter kit. I installed it last week and it worked fine for the better part of a week. Yesterday the phone stopped sending data so I checked the phone last night. The hook up to the battery was fine but the phone screen said something to the effect of battery charging. Turns out the phone was not on so I pressed and held the red button for a few seconds and it turned back on and was transmitting the location. It continued to work fine for several hours but turned off again in the middle of the night. Turned it back on this morning and is currently working fine.

Any idea why it would randomly shut itself off? The phone is duct taped in place so it is not banging around.

ATSupport
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Re: Phone Turns Off

Post by ATSupport » Thu Jul 08, 2010 9:07 am

Could it be the phone was overheated or frozen at that time?
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Guest

Re: Phone Turns Off

Post by Guest » Thu Jul 08, 2010 9:39 am

It wouldn't think it would have overheated when it shut off in the middle of the night last night. The car was not being used at that time.

ATSupport
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Re: Phone Turns Off

Post by ATSupport » Thu Jul 08, 2010 10:21 am

Your case looks similar to this one: viewtopic.php?f=4&t=1646
I'd suggest the first thing to check the duct tape wrap and move the phone to a different installation place.
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Guest

Re: Phone Turns Off

Post by Guest » Thu Jul 08, 2010 10:47 am

Thanks for the quick replies.

I intend to hard wire it in the trunk when I have a chance. If that doesn't work I will go with the motion activated setup. If I go to the motion activated setup up can I send the phone back to accutracking for the modification? What does it cost? What is the turn-around time?

Thanks again.

hutch109
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Re: Phone Turns Off

Post by hutch109 » Thu Jul 08, 2010 8:25 pm

You can contact us for the motion installation.

There are several issues that can pop up, with iDEN phones, Motorola equipment, and "always on" USB connections. You are seeing one of them now...

Eric
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tpntx

Re: Phone Turns Off

Post by tpntx » Tue Jul 27, 2010 8:53 am

Mine was doing the same thing. Brand new phone, worked well for about a week then did the same thing turning itself off "charging"

Now it doesn't work at all (which is my fault) but before I replace it I want to see if maybe the I290 has issue and I should I get something else.

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