ATTN: Support - iGoogle gadget broken?

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Guest

ATTN: Support - iGoogle gadget broken?

Post by Guest »

Yesterday I noticed that the iGoogle gadgets are no longer updating and are displaying "No Data".

I am still getting alerts and the position is being updated on the tracking page, so it looks like the gadget is broken.
ATSupport
AccuTracking Staff
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Re: ATTN: Support - iGoogle gadget broken?

Post by ATSupport »

I got your support ticket. Checking that now...
AccuTracking Support
support(at)accutracking.com
ATSupport
AccuTracking Staff
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Joined: Tue Jan 27, 2004 4:36 pm
Contact:

Re: ATTN: Support - iGoogle gadget broken?

Post by ATSupport »

This is caused by a recent Google API change. We are working on that now.
AccuTracking Support
support(at)accutracking.com
Guest

Re: ATTN: Support - iGoogle gadget broken?

Post by Guest »

Its working now. I had to delete and re-add the gadgets to get them to work properly.

Thanks.
Guest

Re: ATTN: Support - iGoogle gadget broken?

Post by Guest »

Looks like this is broken again. Same symptoms -- the gadget is display "No Data". Even the gadget from the demo is broken.

Please fix ASAP.

Thanks!
ATSupport
AccuTracking Staff
Posts: 1906
Joined: Tue Jan 27, 2004 4:36 pm
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Re: ATTN: Support - iGoogle gadget broken?

Post by ATSupport »

Thanks for reporting this. We are investigating...
AccuTracking Support
support(at)accutracking.com
ATSupport
AccuTracking Staff
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Joined: Tue Jan 27, 2004 4:36 pm
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Re: ATTN: Support - iGoogle gadget broken?

Post by ATSupport »

Fixed now. All this was because Google reverted the API changes that broken many gadgets earlier. And now we have to revert our workaround to make it work again. :roll:
AccuTracking Support
support(at)accutracking.com
Guest

Re: ATTN: Support - iGoogle gadget broken?

Post by Guest »

Thanks, its working again :) Hope they don't break it again.
Guest

Re: ATTN: Support - iGoogle gadget broken?

Post by Guest »

I just noticed that the gadget no longer auto refreshes. Can you please take a look?

Thanks.
ATSupport
AccuTracking Staff
Posts: 1906
Joined: Tue Jan 27, 2004 4:36 pm
Contact:

Re: ATTN: Support - iGoogle gadget broken?

Post by ATSupport »

It auto refreshes fine for me. I am using Firefox.
Try to clear your browser cache and restart your browser.
AccuTracking Support
support(at)accutracking.com
Guest

Re: ATTN: Support - iGoogle gadget broken?

Post by Guest »

ATSupport wrote:It auto refreshes fine for me. I am using Firefox.
Try to clear your browser cache and restart your browser.
Thanks for checking.

It auto refreshes on Internet Explorer and Firefox, but it seems to be broken on Chrome (my default browser). I tried clearing the cache and restarting Chrome, but the problem still persists.

Can you please check if you can duplicate the issue?

Thanks.
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