I425, recharge my account

Discussions about AccuTracking software and web tracking.
alecks63

I425, recharge my account

Post by alecks63 »

I cant recharge my account. I didnt use this phone for a couple of months. The boost company gave me a new phone number. I also registered again in accutracking but i cant charge the account. Can you please help me?
ATSupport
AccuTracking Staff
Posts: 1906
Joined: Tue Jan 27, 2004 4:36 pm
Contact:

Re: I425, recharge my account

Post by ATSupport »

You need to redo the setup from step 2 of the installation guide:
http://support.accutracking.com/docs/boostsetup.html
AccuTracking Support
support(at)accutracking.com
alecks63

help me

Post by alecks63 »

i recharge my accutracking account. i also recharge my boost mobile account. When i go to accutracking and click on accounts and click history or something. i cannot see where is the location of the device. please hlep me or what the number that i can contact you guys for help?
ATSupport
AccuTracking Staff
Posts: 1906
Joined: Tue Jan 27, 2004 4:36 pm
Contact:

Re: I425, recharge my account

Post by ATSupport »

Please see http://support.accutracking.com/kb/article/000072
We don't provide phone support. Email or ticket only.
AccuTracking Support
support(at)accutracking.com
hutch109
Senior Member
Posts: 297
Joined: Thu May 31, 2007 6:22 pm
Location: Grand Rapids, MI 49534
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Re: I425, recharge my account

Post by hutch109 »

Did you create a new accutracking "ID" number?

Did you put that new number into the phone software?

If you have not done that yet - then you won't be able to see the location.

Eric
Complete Covert i290, i335, i415, and i425 Motion Activated Track Packages On Sale Now!

Now You Can Get Several Weeks of Use Between Re-Charges!!


Call Toll Free At 1-888-292-6693 To Order! Or E-Mail AccuTracking@GPSBait.com For More Information

Covert User Of Super-Secret-Spy Stuff - Or So I Like To Think ;-)
Guest

Re: I425, recharge my account

Post by Guest »

Yes, I created a new accutracking "ID" number, how do you put that new number into the phone software?


thanks
hutch109
Senior Member
Posts: 297
Joined: Thu May 31, 2007 6:22 pm
Location: Grand Rapids, MI 49534
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Re: I425, recharge my account

Post by hutch109 »

You get the phone - start accutracking - hit menu - then enter the new 10 digit ID into the phone... Once that is done you re-start the software and it should start reporting the data.

Eric
Complete Covert i290, i335, i415, and i425 Motion Activated Track Packages On Sale Now!

Now You Can Get Several Weeks of Use Between Re-Charges!!


Call Toll Free At 1-888-292-6693 To Order! Or E-Mail AccuTracking@GPSBait.com For More Information

Covert User Of Super-Secret-Spy Stuff - Or So I Like To Think ;-)
Guest

Re: I425, recharge my account

Post by Guest »

Im sorry, i didnt get that.
hutch109
Senior Member
Posts: 297
Joined: Thu May 31, 2007 6:22 pm
Location: Grand Rapids, MI 49534
Contact:

Re: I425, recharge my account

Post by hutch109 »

Didn't get what?

You have to log into the website, go to manage units, and get the ID number of the new unit you created.

Then, you need to get the phone, and open the software (accutracking), go to menu/setup - and enter the ID number you just wrote down /above/ - and then it will send from the phone - to the web page -- and you can now view it on the website.

Eric
Complete Covert i290, i335, i415, and i425 Motion Activated Track Packages On Sale Now!

Now You Can Get Several Weeks of Use Between Re-Charges!!


Call Toll Free At 1-888-292-6693 To Order! Or E-Mail AccuTracking@GPSBait.com For More Information

Covert User Of Super-Secret-Spy Stuff - Or So I Like To Think ;-)
Guest

Re: I425, recharge my account

Post by Guest »

I mean i already got the tracker ID but when i go to accutracking and click on set up. when i m typing the number is that the keypad is typing a letter instead of number. My phone is motorolla I425.

thanka for your patience :D
hutch109
Senior Member
Posts: 297
Joined: Thu May 31, 2007 6:22 pm
Location: Grand Rapids, MI 49534
Contact:

Re: I425, recharge my account

Post by hutch109 »

When your in the ID field - hit the menu button - you will see its on text/word - arrow down 2 or so - till you get to "numeric"... Then it will type numbers...

Eric
Complete Covert i290, i335, i415, and i425 Motion Activated Track Packages On Sale Now!

Now You Can Get Several Weeks of Use Between Re-Charges!!


Call Toll Free At 1-888-292-6693 To Order! Or E-Mail AccuTracking@GPSBait.com For More Information

Covert User Of Super-Secret-Spy Stuff - Or So I Like To Think ;-)
Guest

Re: I425, recharge my account

Post by Guest »

now its done. what do i need to do. yurn the power of the phone?
Guest

Re: I425, recharge my account

Post by Guest »

OK,, now its working... thanks for the help!!! i really appreciate it!!!
hutch109
Senior Member
Posts: 297
Joined: Thu May 31, 2007 6:22 pm
Location: Grand Rapids, MI 49534
Contact:

Re: I425, recharge my account

Post by hutch109 »

Good. Glad its working.

Eric
Complete Covert i290, i335, i415, and i425 Motion Activated Track Packages On Sale Now!

Now You Can Get Several Weeks of Use Between Re-Charges!!


Call Toll Free At 1-888-292-6693 To Order! Or E-Mail AccuTracking@GPSBait.com For More Information

Covert User Of Super-Secret-Spy Stuff - Or So I Like To Think ;-)
Guest

Re: I425, recharge my account

Post by Guest »

But clock of accutracking is not the same as my phone. my my phone is the right time.
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