by ATSupport » Sun Aug 21, 2005 10:25 am
That error message means the phone sends data to server in an unknown format. This sometimes happens if the software was installed over air via Nextel MAM. You need to do a clean uninstall then reinstall AccuTracking on your phone:
1. On the phone, uninstall AccuTracking
2. If you use Nextel MAM: unassign AccuTracking from the phone, remove AccuTracking app; reupload the jad and jar file to MAM; assign to phone.
3. Install on phone.
If you use cable to install, do step 1 then re-download the zip from our front page and reinstall.
P.S. This error message indicates your phone is talking to server, which means the Total Connect is in place.
That error message means the phone sends data to server in an unknown format. This sometimes happens if the software was installed over air via Nextel MAM. You need to do a clean uninstall then reinstall AccuTracking on your phone:
1. On the phone, uninstall AccuTracking
2. If you use Nextel MAM: unassign AccuTracking from the phone, remove AccuTracking app; reupload the jad and jar file to MAM; assign to phone.
3. Install on phone.
If you use cable to install, do step 1 then re-download the zip from our front page and reinstall.
P.S. This error message indicates your phone is talking to server, which means the Total Connect is in place.