by ATSupport » Sat Sep 29, 2018 9:34 pm
"Check out" would hide the unit on the tracking map. "Check in" would make it visible again on the map.
You can also unhide it online in your account by clicking “Manage Units” > “Edit” > Uncheck “Hide on map” box.
Check under your phone settings and see whether you have "battery optimization" setting.
Also, Android's new OS tightened the system policy and is more strict on
what could "stealthily" run in the background - more and more like iOS now -
and you'll have to use the regular version instead of covert version to whitelist it in the battery optimization above.
"Check out" would hide the unit on the tracking map. "Check in" would make it visible again on the map.
You can also unhide it online in your account by clicking “Manage Units” > “Edit” > Uncheck “Hide on map” box.
Check under your phone settings and see whether you have "battery optimization" setting.
Also, Android's new OS tightened the system policy and is more strict on
what could "stealthily" run in the background - more and more like iOS now -
and you'll have to use the regular version instead of covert version to whitelist it in the battery optimization above.