by ATSupport » Tue May 20, 2014 2:23 pm
I see. That's actually fixable. Use a tweezer to pull the wire end out of the plastic adapter, trim the wire and re-wrap it with the small metal sheet, then reinsert into the plastic adapter. Please contact support if it's not working and we can send a new one.
I see. That's actually fixable. Use a tweezer to pull the wire end out of the plastic adapter, trim the wire and re-wrap it with the small metal sheet, then reinsert into the plastic adapter. Please contact support if it's not working and we can send a new one.