by ATSupport » Tue Apr 06, 2010 7:35 am
There could be various reasons for "not tracking": poor sky view, poor coverage, battery out etc.. Unfortunately there's no way to remotely diagnose the phone. The only way to pinpoint the cause is to get the phone and read the message on the phone screen, then look it up here:
http://support.accutracking.com/kb/article/000072There could be various reasons for "not tracking": poor sky view, poor coverage, battery out etc.. Unfortunately there's no way to remotely diagnose the phone. The only way to pinpoint the cause is to get the phone and read the message on the phone screen, then look it up here:
http://support.accutracking.com/kb/article/000072