Starter Kit Power Off

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Expand view Topic review: Starter Kit Power Off

Re: Starter Kit Power Off

by Rob » Thu Apr 10, 2008 8:14 pm

We sell many units and still find under dash still the best area for placement. we sell 5% many of non motion or hard wired units.

Re: Starter Kit Power Off

by hutch109 » Thu Apr 10, 2008 10:40 am

Wonderful! Glad that we could help you out - and now you can enjoy AccuTracking.

Thanks

Eric

Re: Starter Kit Power Off

by covertpop » Thu Apr 10, 2008 10:25 am

Thanks for the help. I think we've solved the problem. The buttons were being hit. I just relocated the phone and it's working great.

For the sake of others with a Ford Expedition, I will go into detail of where I have the phone and what happened. It is a great location now that I've made a couple of adjustments and it can be installed FAST.

I have the phone mounted in a Ford Expedition with 3 rows of seats. In the 3rd row, above the area of the rear wheel, there is a cup holder molded into the plastic and just behind that is a long rectangular shaped panel that snaps in and out and forms a concave area where a passenger can set items. I popped out this rectangular piece and velcro-ed the phone to the plastic that lies a couple of inches underneath. This placed the phone within an inch of the rectangular piece with the keys facing up. I choose this area because if you reach into this space, you can feel the wires that lead to the rear cargo area DC plug. Follow the wires a few inches and you will feel the plug. Push the toward the rear of the vehicle and it will snap out into the cargo area. The plug pulls apart leaving the wired half inside the compartment and the other half in the cargo area. Put the plug back together and you can put the working plug into your compartment and plug in your phone with the DC connector. Now your phone is wired. This leaves a little circular whole in your cargo area which is not noticable. This install took about 5 minutes. People with more time could splice into those wires while leaving the plug in place. The phone sends and receives great in this location and you can get to the phone quickly if necessary. I just relocated my velcro lower on the plastic and now the buttons are not being hit and the phone is working 24/7! Hope this helps some folks!

Re: Starter Kit Power Off

by hutch109 » Wed Apr 09, 2008 3:33 pm

Ok; I have seen it with panels hitting the buttons before - but unless its a tight fight its usually not it - as it takes about 2.5 seconds of button pushing to shut it down.

Also the battery only option you can check and report back.

Hope we can get you up and running.

Eric

Re: Starter Kit Power Off

by Guest » Wed Apr 09, 2008 3:29 pm

I'll try it. There is a chance that a plastic panel is hitting the keypad. Thanks, Ill let you know.

Re: Starter Kit Power Off

by hutch109 » Wed Apr 09, 2008 3:14 pm

Also try running it with just the internal battery - remove your car charger plug.

This will isolate the power system, for futher diagnostics.

Eric

Re: Starter Kit Power Off

by hutch109 » Wed Apr 09, 2008 3:09 pm

Ok; well thats a good start so far. Is the phone in a hidden spot - that may cause something to push any of the buttons as it drives down the road?

For now; change your updates to 5 minute intervals - does that change anything?

Eric

Re: Starter Kit Power Off

by covertpop » Wed Apr 09, 2008 2:37 pm

It's not a switched outlet and when I return to the phone it says Charger Attached before I start the car.

Re: Starter Kit Power Off

by hutch109 » Wed Apr 09, 2008 12:30 pm

Is the phone powered by a "switched-outlet"? I wonder if/when you turn the car off, and if its on a switched outlet - that the phone battery goes dead - and that would cause a "charger attached" message to be displayed when/if you turned the car back on when you came to it.

Eric

Re: Starter Kit Power Off

by covertpop » Wed Apr 09, 2008 12:14 pm

It's the i415. Today it sent it's location 3 times at 30min intervals and then stopped sending. I have to wait to check the phone again but it is most likely powered off like it was yesterday. The phone is hidden and I was with the vehicle when it happened yesterday so I know it is not being turned off manually and it is plug into DC so I know it's not a battery issue.

Re: Starter Kit Power Off

by ATSupport » Wed Apr 09, 2008 12:04 pm

What's the phone model (i415 or i425)?

Starter Kit Power Off

by covertpop » Wed Apr 09, 2008 6:33 am

My starter kit is mounted in a vehicle and uses the car adapter. It worked great for two days and then began shutting it self off for no apparent reason. When I return to the phone it says charger attached. When I turn it back on, Accutracker starts up and sends the info to this site but then the phone powers off before the next send time which is set for 30 mins. Any help?

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